My business
The call center staff worked without statistics and recording of conversations, excluding quality control. Applications for state support were accepted in paper form, documents were entered and checked manually, causing errors and delays. Folders with documents were lost, delaying decisions for up to a month and causing customer dissatisfaction. We have created an IT system for processing requests, which allows you to: Keep records, distribute among employees, coordinate decisions and communicate. Notify the responsible persons and applicants about the status. Collect analytics, feedback, and generate documents. Maintain a database of entrepreneurs. Integrate with government support portals: SMEs.RF, My subsidies.
Platforms And End-to-End Solutions For Government And Public Administration
Digitalization of services and service ecosystems for citizens
The MVP was ready within 3.5-4 months. The full—fledged system in its current form is 2-3 years.
The Republic of Tatarstan
The system combines a fairly large number of functionality that cannot be found in one ready-made solution. Our platform takes the best of the no-code and low-code approaches. No-code allows the system administrator to independently configure the data structure, as well as make changes to the process through the user interface. Low-code allows you to configure complex mechanics, for example, integration with a service placement platform.
https://moibiz36.ru/bpium/ https://www.tadviser.ru/index.php/%D0%9F%D1%80%D0%BE%D0%B5%D0%BA%D1%82:%D0%A4%D0%BE%D0%BD%D0%B4_%D0%BF%D0%BE%D0%B4%D0%B4%D0%B5%D1%80%D0%B6%D0%BA%D0%B8_%D0%BF%D1%80%D0%B5%D0%B4%D0%BF%D1%80%D0%B8%D0%BD%D0%B8%D0%BC%D0%B0%D1%82%D0%B5%D0%BB%D1%8C%D1%81%D1%82%D0%B2%D0%B0_%D0%A0%D0%B5%D1%81%D0%BF%D1%83%D0%B1%D0%BB%D0%B8%D0%BA%D0%B8_%D0%A2%D0%B0%D1%82%D0%B0%D1%80%D1%81%D1%82%D0%B0%D0%BD_(Bpium_Service_Desk)?erid=LjN8KDTpX
Oktell 1С https://xn--l1agf.xn--p1ai/ (мсп.рф)
