Emergency Response System for Road Accidents ERA-GLONASS

Problem and implemented solution

Emergency Response System for Road Accidents ERA-GLONASS system is an effective way to increase the safety of millions of transport users and reduce mortality in the road traffic accidents. ERA-GLONASS system provides collection and prompt transmission of information on traffic accidents and other road incidents to emergency response services; it is a unified secure and trusted environment for collecting, processing and transmitting information. In the case of accident, the emergency call device switches to active mode and initiates an emergency call to ERA-GLONASS system, transmitting information about the vehicle’s location based on GNSS such as GLONASS, GPS, Beidou and others. The emergency call can be triggered automatic in case of a serious accident (when rollover sensor or airbags are activated) or can be triggered manually if the driver presses the SOS button. ERA-GLONASS filtering contact center receives standardized information on the location of the vehicle and it’s VIN number. The call is analyzed and if emergency assistance is required, full information about the accident is promptly transmitted to the emergency response services (System-112) including vehicle model and make, license plate number, color, vehicle location and heading. ERA-GLONASS yields maximum efficiency in observing the critical “golden hour” rule in emergency medicine: the aid rendered within the first hour after an accident exponentially increases the likelihood of saving accident victims’ lives and minimizing the development of serious injury complications. The use of the filtering contact center allows not to overload emergency response services with false calls and provides information transmission about the accident to emergency services in 19 seconds. It's faster than pulling out a phone in a stressful situation, dialing a number and waiting for an emergency operator to respond and then describe the incident, the place where it happened and with whom. The system is based on a centralized principle, its infrastructure is deployed in the form of regional switch nodes in all the regions of the Russian Federation. The mobile virtual network operator (MVNO) network based on the four largest Russian mobile operators’ networks provides the best network coverage in the country. For the 9 years of operation more than 11 million vehicles are registered in ERA-GLONASS system, information about road accidents was transmitted to emergency response services more than 386,000 times. For the entire period of ERA-GLONASS system operation in the Russian Federation, the number of victims per one accident has decreased by 14%.

Winner
Russia
Nomination

Platforms And End-to-End Solutions For Government And Public Administration

Topic

Digitalization of services and service ecosystems for citizens

Estimated duration of implementation

In Russia, ERA-GLONASS system was launched into commercial operation in January, 2015. The project became the world's first government owned emergency response system for road accidents. We’re ready to offer interested foreign partners to use the experience of creating and operating the ERA-GLONASS state information system to build navigation and information rescue systems and develop other innovative services. Its implementation may take about two years for the turnkey solution.

Implementation geography

ERA-GLONASS system is operating on the whole territory of the Russian Federation

Description of competitive advantages

ERA-GLONASS is the world's first nationwide emergency-response system for road accidents: - effective tool for ensuring transport safety, saving lives and safeguarding the health and safety of millions of traffic participants – automatic relay of the vehicle’s coordinates to emergency services at the moment of impact, when drivers and passengers are incapable of calling for help on their own; - support and mutual assistance in a single click – with just one press of the SOS button, participants and witnesses of traffic accidentscan summon help for the injured; - maximum reliability and accessibility throughout the territory of Russia – by leveraging the networks of the Russia’s four national mobile operators, GLONASS JSC communications enable the competition of an emergency call in cases where poor signal quality would otherwise make it impossible to place a call from a phone connected solely to a single operator; - foundation for the digital transformation of transport and logistics – ERA-GLONASS enables emergency alerts on vehicles, small aircraft and small vessels, and makes it possible to shape a service ecosystem for the efficiency improvement of logistics companies and the Russian transportation sector as a whole.

List of awards and prizes, media articles about the organization/individual or the Practice

GLONASS JSC awards: - In 2023, ERA-GLONASS was recognized as one of the main achievements of the modern Russia (Достижения.рф) - Project of the Year – 2022 Global CIO. Trusted Execution Environment (TEE) - CIPR DIGITAL – 2022. “Monitoring ERA” – winner in the category “Transport Digitalisation” - INFO FORUM Award – 2020. GLONASS JSC’s specialized mobile wireless-communications network - FORMULA OF MOVEMENT – 2019. Expansion of the ERA-GLONASS system’s operating zone – the best solution in the area of transport digitalization - PROJECT OF THE YEAR 2017 – GLOBAL CIO. ERA-GLONASS centre for the handling of emergency calls – the best innovative project on a nationwide scale

List of scientific works and IP connected with the Practice

GLONASS JSC has two patents: 1. Multi-factor interval authentication method based on environmental factors 2. A method for controlling the provision of paid services to a subscriber in the absence of operational data transfer from the operator to the subscriber, implemented by a control unit configured to execute commands Also the company received 37 certificates of software registration for ERA-GLONASS system, navigation and information platforms and auxiliary subsystems and devices, as well as data storage and information security. GLONASS JSC has ISO 9001:2015 certificate

Contacts

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