Incident Management System
During major events, unforeseen situations often arise that require a rapid response. However, the lack of an operational incident management system can make it difficult to deal with problems effectively. One of the key problems faced by the organisers was the lack of effective interaction between the various structures involved in the preparation and execution of events. To address this problem, an incident management system was put in place to ensure: - control and monitoring of all facilities and participants of the Games; - prompt receipt and processing of incident information from various sources (volunteers, the 112 System, the Ministry of Health and so on); - integration with external information resources to display analytical data in managers' personal offices; - scalability of the system for other tasks and activities; - effective interaction between various structures (organisational commissions, law enforcement agencies, regional and municipal authorities), which allowed for prompt resolution of incidents. Thanks to this system, it was possible to ensure the safety of participants, prevent inconvenience and negative media coverage related to possible incidents during the event.
Platforms And End-to-End Solutions For Government And Public Administration
International technological platforms
It will take three months to implement the Incident Management System as it was realised during the preparation and holding of the VIII Children of Asia Summer International Sports Games. The implementation took place from April to June 2024.
The project was implemented in the Republic of Sakha (Yakutia) on the basis of the Situation Center of the Head of the Republic. The implementation stage took place in the city of Yakutsk.
Competitive advantages: - Flexibility and functionality of the system, allowing integration with external resources and scaling to other activities; - Promptness of incident handling, minimising potential negative consequences; - Ability to output data to managers' personal accounts for informed decision making; - Client-centric approach tested during the preparation and delivery of the Games.
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