CITIIS Management Platform of NIUA, Ministry of Housing and Urban Affairs, Goverment of India

Problem and implemented solution

CITIIS program of National Institute of Urban Affairs, Ministry of Housing and Urban Affairs, Government of India is funded by international institutions to fund city innovation projects. CITIIS Management Platform (CMP) is an end-to-end system to run national scale challenge, select city projects via online jury, and manage lifecycle of each project from planning, budgeting, procurement, progress monitoring, environmental and impact assessment, financial monitoring, events and communications. Projects are managed at national, state and city levels with workflows, automation, document management for collaboration and e-governance.

Longlist
India
Nomination

Platforms And End-to-End Solutions For Government And Public Administration

Topic

National and municipal technological platforms

Estimated duration of implementation

The CITIIS program is a multi-year program. Gaia has been designed and developing the system for nearly two years, with continuous enhancement through new modules, features, and digital automation to enable seamless orchestration of the program at national, state and city levels, and for each city to manage its stakeholders, vendors, partners, and citizens.

Implementation geography

The CMP platform runs a national scale program led by Ministry of Housing and Urban Affairs, Government of India. The projects managed via the platform in CITIIS 1.0 include the state of Odisha and projects in 12 cities including Agartala, Amaravati, Amritsar, Bhubaneshwar, Chennai, Dehradun, Hubbali-Dharwad, Kochi, Puducherry, Surat, Ujjain and Visakhapatnam. The projects managed via the platform in CITIIS 2.0 include urban interventions in Agartala, Agra, Bareilly, Belagavi, Bilaspur, Guwahati, Jabalpur, Jaipur, Madurai, Muzaffarpur, New Town Kolkata, Panaji, Rajkot, Srinagar, Thiruvananthapuram, Thanjavur, Udaipur, and Ujjain.

Description of competitive advantages

CITIIS is a national scale program of the Government of India to build smart, sustainable innovations in Indian cities. CMP platform is a bespoke project management system for managing distributed large scale projects at national scale. It allows each city to manage its users and multiple components of its project, and digitally manage every stage of each component from planning, budgeting, procurement, events, communications, impact assessment, progress and disbursement management. The unified system allows the Program Office to monitor, approve or manage project needs at a national level. It combines best-in-class UIUX, information architecture, workflows and automation.

List of awards and prizes, media articles about the organization/individual or the Practice

Gaia has won multiple awards for technology, impact, innovation: ST Microelectronics StartUp Lab, Design Council of India Product Design, Qualcomm QDIC Design in India Challenge, BW CIOWorld Best IOT Implementation, Microsoft Scaleup Cohort, Frost & Sullivan Best IOT for Smart Cities , India Design Mark1, Microsoft Research Global Machine Learning Lab Winner, India Emerging20 Mayor of London Cohort, Quality Council of India Gold Award, Nasscom Emerge 50 Product Award, Cisco AsiaPac and Global Inclusive Innovation, Better Future Gov Design Global Silver and Asia Gold. CITIIS program of Government of India has featured in many articles in national and international media.

List of scientific works and IP connected with the Practice

CITIIS program aims to spearhead innovation, revitalize urban spaces and create lighthouse projects. Each project follows specific maturation processes and economic, environmental and social guardrails. Key innovation in CMP platform is ability to manage and monitor multiple projects with multiple lenses to assure implementation progress while meeting larger impact goals and rules. The specific IP lies in its information architecture to support local and federal management of each project, structured multi-tier and multi-component project management.

Contacts

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