WROOMEE - AI application and terminal for self checkin and hotels' reception automation

Problem and implemented solution

AI-powered self check-in solution for hotel guests who will not waste their time due to queues at reception

Russia
Nomination

Artificial Intelligence And Digital Services

Topic

Artificial intelligence

Estimated duration of implementation

2 months

Implementation geography

Russia, Saint-Petersburg, Palace Bridge hotel (5-stars, 400+ rooms); Russia, Sochi, one of the largest hotels with 2500+ rooms (3-stars, NDA)

Description of competitive advantages

Plenty of tourists, visiting BRICS countries, suffer from slow check-ins due to queues at the hotels' reception, especially during high season. The level of guest's loyalty decreases at that moments. From the other side, many hotels in BRICS countries suffers from the lack of staff - Russian hospitality market in 2024 as an obvious example. Wroomee solution provides totally innovative guests experience for check-in process powered by AI. Guest enters their data via the app or the terminal, AI services process the information, including passport and face, and finally guest receives the key card and checks into their room without the help of staff (100% automated). Key competitive advantages: - AI neural network trained to recognize passports with 95% accuracy for key BRICS countries (China, India, Russia etc). - Built-in encoder for the key cards. Hotels do not need additional investments to buy expensive modern digital locks for all the rooms (as other self check-in competitors suggest) and can use current key systems (even old ones) - Integration with migration service systems to automatically exchange passport and other data - Ready-to-implement API and connectors for integration with most popular PMS systems for hotels (for example, OPERA). - Supports "100% digital" hotels and "zero-staff reception" scenarios for 24-hours checkin With Wroomee solution hotels also can promote additional services of the hotel, increase the average check, analyze paths and interests of guests through AI computer vision and AI recommendation algorithms.

List of awards and prizes, media articles about the organization/individual or the Practice

https://tenchat.ru/media/1620978-bizneszavtrak-wone-it-i-konsist-dlya-otelerov?ysclid=m0gsmaplga955506995

List of scientific works and IP connected with the Practice

N.A.

Contacts

For queries about BRICS Solutions Awards please reach out to Agency for Strategic Initiatives International Office Team:

Partners

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